ninong games Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and ninong games ("the Platform", "we", "us"). These Terms govern all access to and use of the ninong games website, its games, features, promotions, and related services.

By registering an account, logging in, making a deposit, or otherwise accessing any part of the ninong games platform, you confirm that you have read and accepted these Terms in their entirety. If you disagree with any part of these Terms, you must not use the platform.

ninong games reserves the right to update or amend these Terms at any time. Changes will be communicated through the platform. Continued use of ninong games after any changes constitutes acceptance of the revised Terms.

To register and use the ninong games platform, you must meet all of the following eligibility requirements:

• You must be at least 21 years of age.
• You must be physically located in the Philippines at the time of registration and during use.
• You must not be excluded or self-excluded from online gaming platforms.
• You must be acting on your own behalf and not on behalf of any third party.
• You must be legally capable of entering into a binding agreement under Philippine law.

ninong games may at any time request documentary proof of age or identity. Failure to provide satisfactory documentation may result in account suspension or closure. Any winnings accumulated prior to age verification being completed may be voided if the player is found to be under 21 years of age.

Each player is permitted to hold one account on ninong games. Registration of multiple accounts by a single individual is prohibited and may result in all accounts being suspended, balances forfeited, and the individual being permanently barred from the platform.

When registering, you must provide accurate and complete information. You are responsible for keeping your account credentials – including your password – secure and confidential. Do not share your login details with anyone.

ninong games uses OTP (one-time password) verification for withdrawal requests. This requires access to your registered Philippine mobile number. You must ensure your registered contact details are kept current. If you suspect unauthorised access to your account, contact the support team immediately at [email protected].

ninong games is not liable for losses resulting from a player sharing account credentials or failing to maintain account security.

Know Your Customer (KYC) identity verification is required before your first withdrawal. This is a one-time process involving the submission of a valid Philippine government-issued ID and a current selfie photograph. Accepted documents include the PhilSys national ID, driver's licence, UMID, and Philippine passport.

Once KYC verification is approved, your account remains permanently verified. Withdrawals may only be sent to payment accounts registered in your verified name. ninong games will not process withdrawals to accounts held in any other name.

ninong games may request updated or additional verification documents at any time if it is deemed necessary for compliance or fraud prevention purposes. Failure to complete KYC to the satisfaction of the platform will result in withdrawal requests being placed on hold until verification is resolved.

All deposits and withdrawals at ninong games are processed in Philippine Peso (PHP). Accepted deposit and withdrawal methods are limited to approved local Philippine payment channels, which may include bank transfers, Philippine online and mobile banking, and selected local e-wallets. Credit cards and cryptocurrency are not accepted for any transactions on the platform.

Deposits are credited to your PHP account balance upon confirmation from the payment provider. ninong games is not responsible for delays caused by the payment provider's processing times.

Withdrawals are subject to completed KYC verification and OTP confirmation. Withdrawal requests are processed in the order they are received. Processing times are dependent on the chosen payment method. ninong games reserves the right to conduct additional checks on withdrawal requests to prevent fraud and ensure compliance. For full details on the withdrawal process, see the Withdrawal page.

Funds deposited into your account must only originate from payment sources in your own name. Deposits from third-party sources are not permitted and may trigger account review or suspension.

Promotions and bonuses offered by ninong games are subject to specific terms and conditions attached to each individual offer. These include, but are not limited to, wagering requirements, eligible games, qualifying deposit thresholds, expiry periods, and opt-in requirements.

General principles that apply to all ninong games promotions:

• Bonuses may only be claimed by eligible players as defined by the specific offer.
• Each promotion is limited to one claim per player, per household, per device, and per IP address unless stated otherwise.
• Wagering requirements must be fulfilled within the stated expiry period. Bonus balances and associated winnings are forfeited upon expiry.
• ninong games reserves the right to withdraw, modify, or cancel any promotion at any time.
• Evidence of promotion abuse – including collusion, irregular betting patterns, or exploitation of wagering requirements – may result in bonus forfeiture and account suspension.

Always read the specific terms of each promotion before claiming. For a general overview of promotion types available, see the Promotions page.

All players are expected to use the ninong games platform honestly and in good faith. The following conduct is strictly prohibited and constitutes a serious breach of these Terms:

• Using automated software, bots, scripts, or artificial intelligence to place bets or interact with the platform.
• Exploiting technical errors, glitches, or vulnerabilities in the platform's software.
• Colluding with other players to gain an unfair advantage in any game or betting market.
• Engaging in match-fixing, manipulating game outcomes, or using insider information in sports betting.
• Money laundering or any other illegal financial activity through the platform.
• Opening multiple accounts for any reason, including to claim multiple bonuses.
• Providing false or misleading information during registration or verification.

Violation of these rules will result in immediate account suspension, forfeiture of all balances, and potential reporting to relevant authorities where required by law. ninong games reserves the final right to determine what constitutes a breach of fair play policy.

ninong games is committed to providing a responsible gaming environment for all Philippine players. The platform is for entertainment purposes only. Gaming involves financial risk, and no outcome is guaranteed. ninong games does not endorse or encourage gaming as a source of income.

All players are encouraged to:

• Set a session budget before playing and stick to it regardless of outcomes.
• Take regular breaks during gaming sessions.
• Avoid chasing losses.
• Not play under the influence of alcohol or substances that may impair judgement.
• Use self-management tools if gaming begins to feel difficult to control.

If you or someone you know needs support managing gaming activity, resources and self-management tools are available on the Responsible Gaming page. ninong games supports the right of players to request self-exclusion from the platform at any time.

ninong games collects and processes personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection, use, and storage of your personal data as described in that policy.

Your data is used for account management, identity verification, payment processing, and the prevention of fraud. ninong games does not sell your personal data to third parties. Data is shared only to the extent necessary to fulfil transactions and comply with legal obligations.

All data transmitted between your device and ninong games is protected by SSL (Secure Sockets Layer) encryption. You have the right to request access to, correction of, or deletion of your personal data, subject to any legal retention requirements. Contact [email protected] for data-related enquiries.

ninong games provides the platform on an "as is" and "as available" basis. While we make every effort to maintain a reliable and uninterrupted service, we do not warrant that the platform will be free from errors, interruptions, or technical failures at all times.

ninong games is not liable for:

• Losses arising from platform downtime, technical errors, or third-party service disruptions.
• Losses resulting from a player sharing account credentials or failing to maintain account security.
• The accuracy of sports data, live odds, or real-time game information provided by third-party providers.
• Any indirect, consequential, or incidental losses arising from use of the platform.

In the event of a technical error affecting the outcome of a game or bet, ninong games reserves the right to void the relevant transaction and refund the original stake to the player's account balance.

Players may request closure of their ninong games account at any time by contacting [email protected]. Any remaining balance will be processed for withdrawal to the player's verified payment method following the standard verification process, provided all account activity has been reviewed and there are no pending disputes.

ninong games reserves the right to suspend or permanently close any account at its discretion in cases including, but not limited to:

• Breach of any provision of these Terms.
• Suspected fraud, money laundering, or illegal activity.
• Failure to complete identity verification within a reasonable time.
• Account inactivity for an extended period as defined in the platform's account management policy.

In cases of account closure due to a breach of Terms, ninong games reserves the right to withhold any remaining balance pending investigation. Players will be notified of account closure decisions through their registered contact details.

These Terms and Conditions are governed by and construed in accordance with applicable laws. All disputes arising from the use of ninong games should first be directed to the platform's support team at [email protected] for resolution. The support team aims to resolve player complaints promptly and fairly.

ninong games maintains records of all account activity, transactions, and game outcomes. In the event of a dispute regarding the outcome of any bet or game, the records maintained by ninong games shall be considered the authoritative source. Players are encouraged to keep records of their own gaming activity for reference.

If a dispute cannot be resolved through direct communication with the support team, the parties agree to attempt resolution through good-faith negotiation before pursuing any other avenue.