ninong games Privacy Policy

This Privacy Policy applies to all players who register for and use the ninong games online gaming platform. It covers how ninong games ("we", "us", "the Platform") collects, stores, uses, and protects personal data provided by or generated by players ("you") in the course of using the platform.

ninong games serves players physically located in the Philippines. By registering an account, you acknowledge that your personal data will be processed as described in this policy. This policy may be updated periodically. Continued use of ninong games after any update constitutes acceptance of the revised policy. The date at the top of this page reflects when the policy was last updated.

The personal data we collect falls into the following categories:

Registration and Account Data

• Full legal name as it appears on your Philippine government-issued ID
• Date of birth (to verify you meet the 21+ age requirement)
• Registered Philippine mobile number
• Email address
• Username and encrypted password
• Residential address in the Philippines

Identity Verification (KYC) Data

• Scanned or photographed copy of a valid Philippine government-issued ID (PhilSys, driver's licence, UMID, passport)
• A current selfie photograph taken at the time of submission

Payment and Transaction Data

• Details of deposits and withdrawals made in Philippine Peso (PHP)
• Payment account details used for transactions (e.g., bank account number, registered e-wallet details)
• Transaction history and timestamps

Platform Activity Data

• Game play history, bet records, and session activity
• Login times, IP addresses, and device identifiers
• Browser type and operating system information
• Platform usage patterns and navigation data

Communication Data

• Records of communications with ninong games support (via email or in-platform messaging)
• Preferences relating to platform notifications and communications

ninong games uses your personal data only for the following stated purposes:

We do not use your personal data for any purpose not listed above. We do not use personal data for automated decision-making that produces legal or similarly significant effects without human review.

ninong games does not sell your personal data. We share data with third parties only where it is strictly necessary and only for the purposes stated in this policy. The categories of third parties who may receive limited personal data are:

• Payment processors and local financial institutions – to facilitate PHP deposit and withdrawal transactions through approved Philippine payment channels.
• Identity verification service providers – to conduct KYC verification of Philippine government-issued IDs.
• Fraud detection and security service providers – to protect the platform and player accounts from unauthorised access or fraudulent activity.
• Legal and regulatory authorities – where required by law or in response to a lawful request from an authorised body.
• IT infrastructure and cloud service providers – who host and maintain the ninong games platform under strict data processing agreements.

All third-party service providers who process personal data on behalf of ninong games are required to handle that data in accordance with applicable data protection obligations and may not use it for any purpose beyond the function for which it was shared.

Protecting your personal data is a technical and operational priority at ninong games. The following measures are in place to safeguard your information:

• SSL Encryption – All data transmitted between your device and the platform is protected using SSL encryption, preventing interception during transit.
• OTP Verification – Withdrawal requests require OTP (one-time password) verification to your registered Philippine mobile number, ensuring only you can authorise a cashout.
• KYC Identity Verification – One-time identity verification links your account to your verified Philippine identity, preventing fraudulent use by third parties.
• Access Controls – Internal access to personal data is restricted to authorised personnel whose roles require it, and access is logged and monitored.
• Password Protection – Passwords are stored in encrypted form and are never accessible even to platform staff. You are responsible for keeping your credentials confidential.

ninong games uses cookies and similar tracking technologies to support the operation of the platform and improve the player experience. Cookies are small text files stored on your device that help the platform recognise your session, maintain your login state, and remember your preferences.

The types of cookies used on ninong games include:

• Essential cookies – Required for the platform to function. These include session cookies that keep you logged in and allow secure navigation between pages.
• Analytics cookies – Collect aggregated, anonymised data about how players use the platform. This data is used to identify technical issues and improve performance.
• Security cookies – Used to detect and prevent fraudulent or unauthorised activity on the platform.

Essential and security cookies are required for the platform to function and cannot be disabled. Analytics cookies may be managed through your browser settings. Note that disabling cookies may affect some aspects of the platform's functionality.

As a player of ninong games, you have rights over your personal data. These rights include:

• Right to Access – You may request a copy of the personal data we hold about you at any time.
• Right to Correction – If any of your personal data is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to Deletion – You may request the deletion of your personal data, subject to any legal retention obligations that require us to keep certain records.
• Right to Restriction – You may request that we limit the processing of your personal data in certain circumstances.
• Right to Object – You may object to the processing of your data where it is based on legitimate interest, such as analytics or communications.
• Right to Withdraw Consent – Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing that has already taken place.

To exercise any of these rights, contact the ninong games support team at [email protected]. We will respond to requests within a reasonable timeframe. Note that exercising certain rights may affect your ability to use parts of the platform, as some data is necessary for the platform to function.

ninong games retains personal data for as long as it is needed to fulfil the purpose for which it was collected, or as required by law. The general retention principles applied are:

• Account data is retained for as long as the account remains active, plus any legally required period after closure.
• Transaction and payment records are retained for the period required for financial compliance and dispute resolution purposes.
• KYC identity verification documents are retained for the period required by applicable regulations.
• Communication records with the support team are retained for the period necessary to resolve any disputes or follow-up queries.

When personal data is no longer required and no legal retention obligation applies, it is securely deleted or anonymised so that it can no longer be linked to an individual player.

ninong games is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been provided by an individual under 21, that account will be immediately closed and all associated personal data deleted.

If you believe that an individual under 21 has registered for a ninong games account, please notify us immediately at [email protected] so that appropriate action can be taken.

For any questions, concerns, or requests relating to this Privacy Policy or the personal data we hold about you, contact the ninong games support team:

[email protected]

We will acknowledge your request promptly and aim to resolve it within a reasonable timeframe. For questions about responsible gaming tools or self-exclusion, visit the Responsible Gaming page. For information about how your account terms work, see the Terms and Conditions.